Tech Support for Home & Business
From urgent device issues to long-term IT upkeep, get practical support plans built for Phoenix Metro homes and local businesses.
Schedule a call
Book a time
Speak directly with a CompTIA-certified expert and get help fast.
Contact us
Send a message
Share the details of your issue and receive a diagnostic plan.
Coverage
Phoenix Metro
Same-day on-site visits across the valley or nationwide remote support.
See Service Options
Review scope, response model, and pricing before you book.
Open next stepSame Day
Response
Flat Rate
Pricing
1 Tech
Accountable
PHX Metro
On-Site
Local expertise. Remote reach. One accountable team.
R5i Support serves Phoenix Metro homes and businesses with hands-on tech help, remote troubleshooting, and proactive managed IT — all under one roof with one team from first call to final fix.
- Same-day and next-day service for urgent home and business issues.
- Flat-rate pricing — you approve the scope before work begins, no surprise fees.
- One technician follows through from first call to final resolution.
- Remote support available statewide; on-site service across Phoenix Metro.
Ready to book?
Schedule your session today
No upfront payment. Confirm scope and pricing before work starts.
Response
Same Day
Pricing
Flat Rate
Coverage
PHX Metro
Practical tech help when something breaks — or before it does.
Device repair, virus removal, home network fixes, smart home setup, and same-day help — all flat-rate with one accountable technician.
- Computer & device repair (Windows, Mac, phones)
- Home network & Wi-Fi setup and troubleshooting
- Smart home & streaming device configuration
IT that keeps your office running.
Managed IT, POS support, network setup, and proactive monitoring for local micro-businesses that can't afford downtime.
Our Core Services
Comprehensive tech solutions for every need.
From quick fixes to complex infrastructure, we have the expertise to help.
Tech Support That Speaks Your Language
We handle your computers, WiFi, and POS systems so you can focus on running your business. On-site visits across Phoenix Metro—no tech jargon, just reliable solutions.
Cloud Migration & Setup
Move your business to the cloud with confidence. We help you migrate email, files, and applications to secure cloud platforms.
Custom PC Builds
Performance, quality, and personalization. Get a PC built specifically for your gaming, creative, or professional needs.
Need the full support catalog before you book?
Review residential repair, business support, remote troubleshooting, networking, smart-home help, and ongoing coverage in one place.
Common questions before your first call
Straight answers about how R5i Support works — response time, pricing, and what to expect.
Do you offer on-site support?
Yes — on-site support is available within the Phoenix Metro area. Remote support is available statewide for software-related issues.
How quickly can you respond?
We offer same-day or next-day service for most requests. Contact us to check current availability, especially for urgent issues.
How does pricing work?
All pricing is flat-rate and discussed before work begins. No hourly billing or hidden fees — you approve the scope before we start.
Can you help with both home and business tech?
Yes. We service residential users and small businesses under one team, including managed IT for offices that need proactive monitoring and support.