Our Vision
To be the most trusted and reliable tech support provider in the Phoenix Metro area, known for our expertise, integrity, and commitment to customer education.
Meet the team keeping {SITE_URL} neighbors confident in their technology
CompTIA & Apple certified
500+ local clients served
4.9/5 verified rating
Our Mission
Empowering People Through Technology
At r5i.support, our mission is simple: to provide fast, reliable, and understandable tech support for both residential and small business clients. We believe that technology should empower people, not frustrate them.
Our Promise
We promise transparent pricing, honest recommendations, and solutions that truly solve your problems. Your satisfaction and trust are our highest priorities.
Our Values
What Drives Us Every Day
These core values guide every decision we make and every service we provide
Trust & Integrity
We believe in honest, transparent service with no hidden fees or unnecessary upsells.
Education First
We empower clients with knowledge, explaining solutions in plain English.
Fast & Reliable
Same-day service available because we know your time is valuable.
Customer-Focused
Your satisfaction is our top priority. We listen, understand, and deliver.
Our Team
Meet Your Tech Experts
Certified technicians dedicated to solving your technology challenges
Robert Barber
Founder & Lead Technician
CompTIA A+ certified with 10+ years of experience in residential and business IT support.
Sarah Chen
Senior Network Specialist
Expert in network setup, troubleshooting, and cybersecurity with CCNA certification.
Mike Rodriguez
Custom PC Builder
Passionate about creating high-performance custom PCs for gaming and professional work.
Emily Watson
Customer Success Manager
Dedicated to ensuring every client has an exceptional experience with our services.
Our Journey
Our Story So Far
From humble beginnings to serving 500+ clients across Phoenix Metro
2018
Company Founded
Started as a one-person operation serving Phoenix neighborhoods.
2019
Team Expansion
Grew to 4 certified technicians serving 100+ clients.
2021
CompTIA Certification
All team members achieved CompTIA A+ certification.
2023
500+ Clients Served
Reached milestone of 500+ satisfied customers across Phoenix Metro.