Microsoft 365 Migration
Complete migration to Microsoft 365 including email, OneDrive, SharePoint, and Teams. Full training for your staff included.
Cloud Migration & Setup
Key Features
What We Offer
Comprehensive tech support services designed to solve your technology challenges quickly and efficiently.
Google Workspace Setup
Gmail, Google Drive, and Docs configuration for businesses. Custom domain email setup and user provisioning.
File Server to Cloud
Migrate your on-premise file server to SharePoint, OneDrive, or Google Drive with proper folder structure and permissions.
Data Security
Encrypted migration with verified data integrity. We ensure no files are lost during the transition process.
Email Preservation
All historical emails, contacts, and calendars preserved during migration. No data left behind.
Training & Support
Staff training on new cloud tools plus 30-day post-migration support to ensure a smooth transition.
category: “business”
Moving your business to the cloud doesn’t have to be complicated or risky. R5I Support provides complete cloud migration services for small businesses in the Phoenix Metro area. We handle everything from planning to execution, ensuring your data is safely transferred and your team is trained on the new systems.
Why Move to the Cloud?
Cloud-based tools like Microsoft 365 and Google Workspace offer significant advantages for small businesses:
- Work from Anywhere: Access your files, email, and applications from any device with an internet connection.
- Automatic Backups: Cloud providers automatically back up your data, protecting you from local hardware failures.
- Reduced IT Costs: Eliminate the need to maintain expensive on-premise servers and software licenses.
- Enhanced Collaboration: Share documents and collaborate in real-time with your team.
- Enterprise Security: Benefit from security features typically only available to large corporations.
Our Migration Process
1. Assessment and Planning
We start with a thorough assessment of your current infrastructure:
- Inventory of all email accounts, mailboxes, and storage
- Analysis of file server structure and permissions
- Identification of legacy applications that need consideration
- Bandwidth and connectivity evaluation
- Custom migration timeline based on your business needs
2. Preparation
Before any data moves, we prepare your new environment:
- Set up your cloud tenant (Microsoft 365 or Google Workspace)
- Configure custom domain and DNS records
- Create user accounts and security groups
- Plan folder structure and sharing permissions
- Prepare training materials for your team
3. Migration Execution
We perform the actual migration during off-hours to minimize disruption:
- Staged migration of mailboxes with zero data loss
- Parallel file sync to prevent workflow interruption
- Verification of all migrated data
- Testing of email flow and file access
- Rollback plan in case of any issues
4. Training and Handoff
Your team gets hands-on training with the new tools:
- Live training sessions for staff
- Quick reference guides for common tasks
- Administrator training for IT contacts
- 30-day post-migration support included
Supported Platforms
We migrate to and from a variety of platforms:
Destination Platforms:
- Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams)
- Google Workspace (Gmail, Drive, Docs, Meet)
- Hybrid configurations (on-premise + cloud)
Source Platforms:
- On-premise Exchange Server
- POP/IMAP email accounts
- Local file servers (Windows, Linux, NAS)
- GoDaddy, Rackspace, and other hosted email providers
- Dropbox, Box, and other cloud storage platforms
Case Study — Auto Repair Shop
A local auto repair shop with 8 employees was struggling with an aging email server that frequently went offline. Customer appointment confirmations were being missed, leading to scheduling conflicts and frustrated customers.
We migrated them to Microsoft 365 with:
- All 8 mailboxes with 5 years of email history preserved
- Shared calendar for appointment scheduling
- OneDrive for each employee to store documents
- Teams for internal communication
Results:
- Zero email downtime since migration
- 40% reduction in missed appointments
- Staff can now check email from their phones
- Automatic backups eliminated data loss concerns
Frequently Asked Questions
- How long does migration take? — Most small business migrations complete in 1-2 weeks, depending on data volume and complexity.
- Will we lose any emails? — No. We use enterprise migration tools that preserve every email, attachment, and folder structure.
- Can employees work during migration? — Yes. We use staged migration approaches that allow continued work while data transfers in the background.
- What about old email addresses? — Your email addresses stay exactly the same. Customers won’t notice any difference.
Ready to modernize your business with cloud technology? Contact us for a free migration assessment.
5x
Faster tech issue resolution
"We been using R5i for various services and their tech support is first class, professional, and they solve the issue quickly."
Torque & Tune: Performance Auto Repair
Phoenix, AZ
2x
Customer productivity boost
"Amazing service! They resolved my Wi-Fi issues within an hour, and I haven’t had a problem since."
David S.
Scottsdale, AZ
"R5I migrated our entire team to Microsoft 365 without a hitch. Zero downtime and the training was excellent."
Maria L.
Tempe, AZ
Verified Review
R5I Support Client
"Moving from our old email system to Google Workspace was seamless. Every email and contact transferred perfectly."
Southwest Auto Parts
Tempe, AZ
Verified Review
R5I Support Client
Pricing
Service Pricing
Transparent, competitive rates with no hidden fees—choose the plan that fits your needs
Pricing table for cloud-migration
Small Business Migration
$ 500
One Time
Complete migration for up to 10 users including email, files, and training.
Mid-Size Migration
$ 1,500
One Time
Migration for 10-50 users with complex requirements and legacy system integration.
Microsoft 365 Setup
$ 250
One Time
Initial Microsoft 365 tenant configuration and user setup (subscription fees separate).
Google Workspace Setup
$ 250
One Time
Initial Google Workspace configuration and user provisioning (subscription fees separate).
Post-Migration Support
$ 100
Monthly
Ongoing support and maintenance after migration for 30-day period included, then monthly.
FAQ
Frequently Asked Questions
Get answers to common questions about this service.
How long does a cloud migration take?
Timeline depends on data volume
Tap to reveal answer
Most small business migrations (under 20 users) complete in 1-2 weeks. This includes planning, data transfer, testing, and training. Larger organizations or those with extensive email history may take 3-4 weeks.
Will we lose any emails during migration?
Zero data loss guaranteed
Tap to reveal answer
No. We use enterprise-grade migration tools that preserve every email, attachment, and folder structure. We also maintain backups of your original data until you confirm everything transferred successfully.
Can employees work during the migration?
Minimal disruption to daily operations
Tap to reveal answer
Yes! We use staged migration approaches where data syncs in the background while you continue working. The only brief interruption is when we switch your email routing, which typically takes less than an hour.
Do our email addresses change?
Your addresses stay the same
Tap to reveal answer
No. Your email addresses (like [email protected]) remain exactly the same. Your customers and contacts won't notice any difference—only you'll notice the improved features and reliability.
What about our old emails and contacts?
Complete history preserved
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All historical emails, contacts, calendars, and attachments are migrated to your new platform. We preserve folder structures and can transfer years of email history.
Which is better: Microsoft 365 or Google Workspace?
Both are excellent choices
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Both platforms are reliable and feature-rich. Microsoft 365 is ideal if you need desktop Office apps (Word, Excel) or already use Windows. Google Workspace excels at real-time collaboration and has a simpler interface. We can help you choose based on your specific needs.
What does cloud migration cost?
Transparent pricing based on scope
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Migration pricing depends on the number of users and complexity. Small business migrations typically range from $500-$2,000, plus the ongoing subscription cost for Microsoft 365 or Google Workspace ($6-$22/user/month). We provide detailed quotes before starting any work.
Do you provide training on the new platform?
Hands-on training included
Tap to reveal answer
Yes! Every migration includes live training sessions for your staff, covering email, file storage, calendars, and collaboration features. We also provide quick reference guides and 30 days of post-migration support.