VPN Configuration
Secure VPN access to your office network from any location. Encrypted connections that protect sensitive business data.
Remote Work & Home Office Setup
Key Features
What We Offer
Comprehensive tech support services designed to solve your technology challenges quickly and efficiently.
Remote Desktop Setup
Access your office computer from home as if you were sitting at your desk. Full functionality with secure authentication.
Video Conferencing
Professional setup of Zoom, Teams, or Google Meet including cameras, microphones, and lighting recommendations.
Secure File Access
Cloud-based file sharing with proper permissions and encryption. Access your documents anywhere, anytime.
Home Network Security
Secure your home network for business use with proper router configuration, guest networks, and firewall settings.
Multi-Monitor Setup
Configure multiple monitors, docking stations, and peripherals for a productive home office environment.
category: “business”
The modern workplace extends beyond the traditional office. Whether you’re transitioning to a hybrid model, setting up a work-from-home policy, or supporting traveling employees, R5I Support helps Phoenix businesses implement secure and effective remote work solutions.
Why Professional Remote Work Setup Matters
Simply handing employees a laptop isn’t enough. A proper remote work setup requires:
- Security: Protect sensitive business data when accessed outside your network
- Reliability: Ensure employees can connect consistently without technical issues
- Productivity: Provide the right tools and environment for effective work
- Compliance: Meet industry requirements for data protection and access control
Our Remote Work Solutions
Secure Access Options
VPN (Virtual Private Network)
We configure secure VPN solutions that encrypt all traffic between remote workers and your office network:
- Site-to-site VPN for branch offices
- Remote access VPN for individual employees
- Split tunneling options for bandwidth optimization
- Multi-factor authentication for enhanced security
- Compatible with Windows, Mac, iOS, and Android
Remote Desktop Services
For employees who need full access to their office computers:
- Windows Remote Desktop setup with proper security
- Third-party solutions like TeamViewer or AnyDesk for cross-platform support
- Azure Virtual Desktop for cloud-based desktops
- Secure gateway configuration to prevent unauthorized access
Cloud-Based Solutions
Modern cloud alternatives that reduce VPN complexity:
- Microsoft 365 with SharePoint and OneDrive
- Google Workspace for collaborative document editing
- Cloud-based applications that work from any browser
- Zero-trust architecture for enhanced security
Home Office Equipment Setup
We help employees set up productive home workspaces:
Hardware Configuration
- Laptop and docking station setup
- Multi-monitor configuration
- Printer and scanner connectivity
- Webcam and microphone optimization
- Ergonomic recommendations
Network Optimization
- Router settings for remote work priority
- Wi-Fi signal strength testing
- Separation of work and personal traffic
- ISP speed recommendations
- Backup internet options (mobile hotspot)
Video Conferencing
- Camera positioning and lighting
- Microphone and speaker testing
- Background blur and virtual background setup
- Integration with scheduling tools
Business Solutions
For Small Teams (2-10 employees)
- Simple VPN or cloud-only approach
- Shared file access via OneDrive or Google Drive
- Basic video conferencing setup
- Remote support capabilities
For Growing Businesses (10-50 employees)
- Dedicated VPN server or cloud gateway
- Microsoft 365 or Google Workspace deployment
- Centralized device management
- Security policies and compliance documentation
For Hybrid Offices
- Hot-desking solutions
- Room booking systems
- Consistent experience between office and home
- Device synchronization
Case Study — Insurance Agency
A 15-person insurance agency needed to support hybrid work after office renovations reduced their available desks. Agents needed secure access to their quote system and customer files from home.
Solution implemented:
- Azure AD with conditional access policies
- Microsoft 365 with SharePoint for document management
- Secure VPN for legacy quote system access
- Company-managed laptops with encryption
- Multi-factor authentication for all users
Results:
- 100% of staff can now work remotely when needed
- Zero security incidents since implementation
- 30% reduction in office space costs
- Employee satisfaction improved significantly
Security Best Practices
Remote work introduces security risks that must be addressed:
- Multi-Factor Authentication: Required for all remote access
- Device Encryption: Full disk encryption on all laptops
- Endpoint Protection: Managed antivirus and security software
- Network Segmentation: Separate work devices from personal ones
- Regular Updates: Automatic patching for all remote devices
- Security Training: Staff education on phishing and safe practices
Training & Support
Every remote work setup includes:
- Live training session for all remote employees
- Quick reference guides for common tasks
- IT support contact procedures
- Troubleshooting documentation
- 30-day post-setup support
Contact us to discuss your remote work requirements and get a customized solution for your business.
5x
Faster tech issue resolution
"They fixed my computer in no time. Their tech was friendly, professional, and explained everything clearly."
Jane D.
Phoenix, AZ
2x
Customer productivity boost
"Amazing service! They resolved my Wi-Fi issues within an hour, and I haven’t had a problem since."
David S.
Scottsdale, AZ
Pricing
Service Pricing
Transparent, competitive rates with no hidden fees—choose the plan that fits your needs
Pricing table for remote-work-setup
VPN Configuration
$ 300
One Time
Secure VPN setup for remote access to your office network.
Remote Desktop Setup
$ 150
Per Service
Configure remote desktop access to office computers with proper security.
Home Office Setup
$ 200
Per Service
Complete home office configuration including network, peripherals, and video conferencing.
Video Conferencing Setup
$ 100
Per Service
Professional setup of Zoom, Teams, or Meet with camera and audio optimization.
Hybrid Work Package
$ 750
One Time
Complete hybrid work solution for small teams including VPN, cloud access, and training.
FAQ
Frequently Asked Questions
Get answers to common questions about this service.
Is working from home secure for my business?
Security measures are essential
Tap to reveal answer
Yes, when properly configured. We implement VPNs, multi-factor authentication, device encryption, and endpoint protection to ensure remote work is as secure as working in the office. Poor security is only a risk when remote access is set up incorrectly.
What internet speed do employees need at home?
Minimum 25 Mbps recommended
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For basic remote work (email, documents, video calls), we recommend at least 25 Mbps download speed. For heavy video conferencing or accessing large files, 50 Mbps or higher is ideal. We can test home network performance and recommend solutions if needed.
Can remote employees access our office files?
Several secure options available
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Absolutely! We can set up VPN access to your office network, migrate files to cloud storage (SharePoint, OneDrive, Google Drive), or configure remote desktop access to office computers. The best solution depends on your current setup and security requirements.
What equipment do home workers need?
Basic setup recommendations
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Minimum: laptop or desktop, reliable internet, webcam, and headset. Recommended additions: external monitor, docking station, ergonomic keyboard/mouse, and a dedicated workspace. We can provide specific recommendations based on job roles.
How do we monitor remote employee productivity?
Trust-based and tool-based options
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Most small businesses find that project management tools (like Asana, Monday, or Microsoft Planner) and regular check-ins work well. If needed, we can also implement time tracking software or activity monitoring—though we recommend transparent policies that employees understand.
What about video conferencing?
Zoom, Teams, and Meet support
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We set up professional video conferencing with Zoom, Microsoft Teams, or Google Meet. This includes camera and microphone configuration, integration with your calendar, and tips for professional virtual meetings.
Can you help with hybrid work arrangements?
Flexible office and home setups
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Yes! Hybrid work requires consistency between office and home environments. We ensure employees have the same access to files, email, and applications whether they're at their desk or on their couch.
What if an employee's home computer gets lost or stolen?
Remote wipe and data protection
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Business devices should have full disk encryption and remote wipe capability. If a laptop is lost, we can remotely erase company data to prevent unauthorized access. Cloud-based files remain secure since they're not stored locally.